Part Time Universal Banker

Company Name:
Minimum salary: 13.51 USD
Maximum salary: 13.51 USD
Salary period: Hourly
Responsible for sales and service activities in branches.┬ Open accounts, handle teller transactions, sell/cross sell bank products and services and resolve customer service issues.┬ Refer customers to other areas of the bank as appropriate. Convert service opportunities into sales events.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties may be assigned.
1.┬ Apply selling and profiling techniques to open, develop, and close sales, create product interest, actively cross sell products and actively pursue potential customers.
2.┬ Display knowledge and understanding of bank products with proficiency in explaining, selling and administering products and refer customers to appropriate specialists.
3.┬ Maintain a working knowledge of banking laws and regulations related to Retail Banking and ensure that duties and tasks are performed in compliance with those requirements.
4.┬ Establish effective working relationships with clients and build customer loyalty.
5.┬ Open and close accounts; handle all types of customer transactions.
6.┬ Additional duties to assist the branch team as required.
Perform in a lead capacity over other CSR staff members.┬
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proven commitment to excellence, knowledge of retail products and services, effective interpersonal skills with ability to establish strong customer relationships; customer oriented; effective referring and cross selling skills and strong problem solving ability.
High school diploma or general education degree (GED); and experience as a CSR III or Personal Banker and/or other related retail sales experience or equivalent combination of education and experience.
Ability to read and interpret documents such as procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Work consists of moderately complex, somewhat diversified tasks and procedures requiring the selection and application of the most appropriate of established company procedures. Ability to apply common sense understanding in order to satisfy customer needs as well as meet personal and Company goals.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.┬ The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.┬ Specific vision abilities required by this job include close vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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