Sr. Quality Assurance Manager at Sealed Air Corporation in Streetsboro, OH
Job Description Manage the Ohio and West Virginia supply chain quality program as lead for the Streetsboro, Ohio plant and dotted line program ownership of the Garfield Heights, Bedford Heights and Keyser, WV departments. Works to drive quality improvements and being the interface between supply chain and the customer. Provide quality and technical support to functions implementing process change and continual improvement. Proactively monitor, analyze, issue, investigate, clarify, and resolve customer complaints regarding quality to ensure customer satisfaction. When appropriate, resolve customer product problems in a way that will maintain customer satisfaction. Lead direct customer interaction response involving all APS departments as necessary in a systematic manner aimed at preventing or at least minimizing future complaints and associated costs. Lead the Ohio and WV facilities overall daily Quality Assurance activities ensuring that the facility's quality processes meet expectations. Coordinate and supervise the daily activities of supervisor and hourly QA employees. Manage the QMS support processes to include management review, internal audits, CAR's, and PARs. Support the ISO 9001 QMS process to achieve and maintain certification through the continual review and improvement of standard operating procedures and work instructions. Responsible for all aspects of AIB compliance policy, certification, and audits. Create & improve forms and databases in various software packages for the collection & retention of quality related data. Maintain and report on that data to provide studies and recommendations regarding process performance & capability, and employee/machinery quality performance records. The position will have 4 direct reports. Qualifications Education - BS or BA required. BS Engineering, mechanical or industrial preferred. Work Experience - Minimum 8 years in direct quality related area; 8 years in highly customer interactive position. Knowledge - fundamental understanding of ISO 9001; familiarity of SPC, DOE, 6 Sigma, and continual improvement principles Skills - fundamental statistical understanding; excellent written and verbal communication skill; consensus management Abilities - ability to perform root cause analysis techniques; good problem-solving skills; reasoning to balance both immediate and longer term need; ability to operate within the realistic capabilities of the facilities and organization; ability to provide direction to auditors across multiple shifts; fundamental mechanical aptitude a plus
Salary Range:
$100K -- $150K
Minimum Qualification
Industrial EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
Salary Range:
$100K -- $150K
Minimum Qualification
Industrial EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
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